Privacy and Security Policy

Our store's services are owned and operated by The Fine Organics, registered at ESENKENT MAH. SARIKUM SOK. NO:50 / A.

Our company may collect personal data for various purposes. Below is the information on how and in what manner the collected personal data is gathered, as well as how and in what way this data is protected.

Personal information about the members (such as name-surname, company information, phone, address, or email addresses) is collected by our store by filling out membership forms or various surveys on our website, as required by the nature of the business.

Our company may, from time to time, send campaign information, new product details, and promotional offers to its customers and members. Our members can choose whether to receive such information when they sign up, and they can later change their preferences after logging in to their account or by following the link in the informational message they receive.

The personal information electronically provided to our store during the approval process on our website or via email will not be disclosed to third parties, except for the purposes and scope determined by the 'User Agreement' we have with our members.

To identify system-related issues and resolve any issues or disputes arising from the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and gather broad demographic information.

Our company may use the requested information for direct marketing purposes by itself or through its partners, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our company and provided by the user, or related to transactions made on our website, may be used by our company and its partners for statistical evaluations, database creation, and market research without disclosing the identity of our members, beyond the purposes and scope specified in the Membership Agreement.

Our company is committed to keeping confidential information private and confidential, treating it as a duty to maintain secrecy, and taking all necessary precautions and due diligence to prevent any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our shopping sites. Your credit card information is never stored in our system.

There are two things to look for to ensure you are on a secure website when entering the transaction process. One of them is the key or lock symbol located at the bottom of your browser window. This indicates that you are on a secure internet page, and all your information is encrypted for protection. This information will only be used as per the instructions you provide, during the sales transaction process. Information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independently of our shopping sites. If the card is confirmed as valid, the shopping process will continue. Since no information related to the card is visible or stored by us, third parties are prevented from accessing or transferring this information under any circumstances.

For online credit card orders, the reliability of payment/billing/delivery address information is monitored by our company to prevent Credit Card Fraud. Therefore, customers placing their first order on our shopping site must first verify the accuracy of their financial and address/phone details before the order can proceed to the supply and delivery stages. If necessary, we may contact the customer or the relevant bank to verify these details.

All information provided when you sign up can only be accessed and changed by you. If you securely protect your login details, no one else will be able to access or change your information. To this end, membership transactions are carried out within a 128-bit SSL secure zone. This system uses an internationally recognized encryption standard that is impossible to break.

Shopping websites that provide a customer service hotline or provide clear address and phone information are preferred more frequently nowadays. This way, you can obtain detailed information on any questions you have and gain more reliable information about the reliability of the company offering the online shopping service.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within the site. Our company assumes no responsibility for the privacy practices and content of these linked websites. Advertisements published on our site are distributed to users through advertising partners. The Privacy Policy Principles in this contract apply only to our store and do not cover third-party websites.

EXCEPTIONAL CASES

Under the following limited circumstances, our company may disclose user information to third parties outside the scope of this 'Privacy Policy'. These situations are limited to:

• Complying with legal requirements, such as laws, decrees, regulations, etc., issued by authorized legal authorities;

• Fulfilling the obligations of the 'Membership Agreement' and other contracts signed with users and implementing them;

• Providing user information as required by the authorized administrative and judicial authorities for conducting a research or investigation in accordance with legal procedures;

• Cases where it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Please do not write your credit card number or password in any email you send to our Customer Service regarding your orders. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via emails under any circumstances.

For any questions or suggestions regarding our Privacy Policy, you can send an email to info@thefineorganics.com. You can also reach us through the contact details below.